Frequently Asked Questions

QuizEngine is a multi-tenant SaaS platform for creating branded onboarding quizzes with built-in analytics. Each tenant gets their own subdomain (or custom domain), fully branded quiz experience, and a real-time analytics dashboard.

Coaches, course creators, SaaS companies, and anyone who needs category-picker quizzes to segment and understand their audience. If you want to know which topics, mindsets, or preferences your audience gravitates toward, QuizEngine is built for you.

Category picker quizzes — respondents select from a set of categories, and you see exactly what they chose, in what order, and how long they spent. Additional quiz types are planned for v2.

Every quiz interaction is captured for analytics: selections, timing, navigation patterns, and screen transitions. However, no personal data appears in the analytics stream. Respondent identity (name, email) is stored only in the response record, completely separate from event data.

No. Session tracking is entirely ephemeral and cookie-free. Each quiz session generates a unique session ID that exists only for the duration of the quiz and is not linked to any persistent identifier.

Yes. No personally identifiable information is stored in the analytics event stream. IP addresses are converted to country and region for geographic breakdowns, then discarded. Sessions are not cross-tracked between quiz visits.

All data is stored in Google Cloud (Firestore) with encryption at rest enabled by default. Data residency follows Google Cloud's standard regional policies.

Completion funnels showing where respondents drop off. Category selection patterns and co-selection heatmaps showing which categories are chosen together. Audience breakdowns by geography and device. Individual session timelines showing every interaction in sequence.

Pre-aggregated counters update within seconds of each interaction. When a respondent selects a category or completes a quiz, the dashboard metrics reflect it almost immediately.

Free plans include overview metrics (total sessions, completion rate, top categories). Pro plans unlock the full analytics dashboard with funnels, co-selection heatmaps, and audience breakdowns. Enterprise plans add session explorer with individual timeline replay and data export.

Free: 1 quiz, 100 responses/month, overview analytics, 30-day data retention. Pro ($49/mo): 10 quizzes, 5,000 responses/month, full dashboard, CRM integration, custom domain, 90-day retention. Enterprise ($199/mo): unlimited quizzes, 50,000 responses/month, session explorer, data export, priority support, 365-day retention.

Yes. You can downgrade to the free plan at any time with no lock-in or cancellation fees. Your data is retained according to the free plan's retention policy after downgrade.

Response limits reset monthly on your billing cycle date. Once you reach your plan's limit, new quiz submissions are paused until the next cycle. You can upgrade mid-cycle to unlock more responses immediately.

Yes. Pro and Enterprise plans support custom domains. You configure a CNAME record pointing to QuizEngine, and your quizzes are served from your own domain with full branding.

Maropost is fully supported in v1 with automatic contact creation, tag assignment, and custom field mapping based on quiz results. HubSpot and ActiveCampaign integrations are planned for v2.

Free: 30 days. Pro: 90 days. Enterprise: 365 days. After the retention period, raw event data is automatically purged. Aggregated counters are retained indefinitely for historical trend analysis.